WE DO NOT OFFER REFUNDS OR EXCHANGES, ALL SALES ON MADE TO ORDER HENCE ARE FINAL. FOR ANY EXPEDITED SHIPPING, PLEASE REACH OUT TO US  AT INFO@CRYPTIC9.COM TO INQUIRE ABOUT THIS SERVICE.

IF A CLIENT RECEIVED THE WRONG ORDER WAS BY MISTAKE WE WILL REPLACE WITH CORRECT ITEMS

BY AGREEING TO THESE TERMS & CONDITIONS AND PLACING AN ORDER, YOU ARE IN A BINDING AGREEMENT WITH US. ONCE WE HAVE PROCESSED YOUR ORDER, YOU WILL RECEIVE AN EMAIL NOTIFICATION WITH YOUR TRACKING INFORMATION. WE RESERVE THE RIGHT TO NOT CONFIRM YOUR ORDER IN THE EVENT WE COULD NOT VERIFY YOUR INFORMATION OR THE STOCK LEVEL WAS INCORRECT AT THE TIME OF YOUR ORDER.

CUSTOMS, TAXES, AND DUTIES ARE NOT OUR RESPONSIBILITY. IF YOU CHOOSE TO DECLINE RECEIPT OF YOUR PACKAGE, YOU WILL BE RESPONSIBLE FOR ANY ADDITIONAL SHIPPING, TAXES, DUTIES AND/OR CUSTOM CHARGES INCURRED FOR THE RETURN SHIPMENT. BECAUSE MUCH OF THESE ITEMS ARE VINTAGE, SOME PIECES MAY SHOW VARYING DEGREES OF WEAR AND DISTRESSING. 

CRYPTIC NINE IS NOT RESPONSIBLE FOR LOST SHIPMENTS AND STOLEN PACKAGES AND CLAIMS MUST BE MADE BY THE CUSTOMER TO THE APPROPRIATE CARRIER. CRYPTIC NINE IS NOT RESPONSIBLE FOR ANY IMPORT DUTIES OR TAXES WHICH MAY APPLY, OR FOR ANY CONSEQUENT DELAYS THAT THESE MAY OCCUR. PLEASE CONTACT YOUR LOCAL POSTAL SERVICE OR CUSTOMS OFFICE FOR FURTHER INFORMATION.