NOTE: PRODUCTION OF ALL OUR PIECES WE MAKE ARE EITHER IN STOCK OR MADE TO ORDER AND CAN TAKE UP 1-5 DAYS OR 1-3 WEEKS OR LONGER REGARDLESS OF SHIPPING OPTION CHOSEN.

DOMESTIC SHIPPING: YOU HAVE THE OPTION OF USPS OR UPS AND SELECT SHIPPING SPEED WHEN CHECKING OUT. YOU WILL RECEIVE A EMAIL WITH A TRACKING NUMBER ONCE YOUR ORDER IN COMPLETED.

INTERNATIONAL SHIPPING - INTERNATIONAL CLIENTS HAVE 3 OPTIONS FOR SHIPPING CARRIES TO SELECT FROM WHEN PLACING A ORDER. UPS, DHL OR GLOBALPOST AND EACH SERVICE OFFERS DIFFERENT FEE AND SHIPPING DURATION. SHIPPING ARRIVE IN NOT 100 PERCENT ACCURATE WHEN IT COMES TO INTERNATIONAL TRAVEL AND ALSO DEPENDS ON YOUR LOCATION AND THE SHIPPING OPTION YOU SELECT FROM STANDARD TO EXPRESS. SHIPPING CAN TAKE FROM 1-40 DAYS SO PLEASE SELECT THE SHIPPING OPTION BEST FOR YOU.

NOTE TO INTERNATIONAL BUYERS: IF YOU HAVE TROUBLE TRACKING YOUR PACKAGE AND THE TRACKING NUMBER SHOW NO UPDATES. USE HTTPS://PARCELSAPP.COM FOR INTERNATIONAL SHIPPING TO HELP WITH TRACKING YOUR PACKAGE. SOMETIMES INTERNATIONAL SHIPPING WILL CHANGE A TRACKING NUMBER WHEN ENTER BUYER’S COUNTRY’S DESTINATION.

WHAT IS YOUR INTERNATIONAL DUTIES AND TAXES POLICY? - YOUR ARE RESPONSIBLE FOR YOUR COUNTRY’S CUSTOMS FEE, TAXES, AND DUTIES ARE NOT OUR RESPONSIBILITY. IF YOU CHOOSE TO DECLINE RECEIPT OF YOUR PACKAGE, YOU WILL BE RESPONSIBLE FOR ANY ADDITIONAL SHIPPING, TAXES, DUTIES AND/OR CUSTOM CHARGES INCURRED FOR THE RETURN SHIPMENT. PLEASE CHECK WITH YOUR COUNTRY’S IMPORT AND TAX CODE AND POLICY BEFORE PLACING A ORDER.

CRYPTIC NINE IS NOT RESPONSIBLE FOR LOST SHIPMENTS AND STOLEN PACKAGES AND CLAIMS MUST BE MADE BY THE CUSTOMER TO THE APPROPRIATE CARRIER. CRYPTIC NINE IS NOT RESPONSIBLE FOR ANY IMPORT DUTIES OR TAXES WHICH MAY APPLY, OR FOR ANY CONSEQUENT DELAYS THAT THESE MAY OCCUR. PLEASE CONTACT YOUR LOCAL POSTAL SERVICE OR CUSTOMS OFFICE FOR FURTHER INFORMATION.